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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leonard Lothlen Jr.

Leonard Lothlen Jr.

June 30, 2026

5  out of  5
rating by Leonard Lothlen Jr.
"Taviah was great super nice and answered all my questions. She is knowledgeable with all the products."
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Lindsay Blooms

June 30, 2026

5  out of  5
rating by Lindsay Blooms
"Patricia is very professional and personable. She answered all my questions and helped me a great deal. I would definitely recommend this agency. I’m especially glad that they have pet insurance."
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Alberto G

June 30, 2026

5  out of  5
rating by Alberto G
"Best customer service"
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Brian Colby

June 30, 2026

5  out of  5
rating by Brian Colby
"Great customer service, Patricia was very helpful and provided me will all the information I needed. Agency highly recommended!"
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Elijah Cruz

June 30, 2026

5  out of  5
rating by Elijah Cruz
"My mom and I visited Grantland Bailey’s State Farm agency to get insurance for my first car. Grantland and Taviah were very helpful and explained all of the the discounts I could be eligible for. I am getting a good student discount for maintaining my grades 🙂 They also explained how as a new driver I needed to have 3 years of driving history and then I would be eligible for a 20% off California good driver discount. I’m almost there, yeah! So far everything‘s been going great and the rates are good. I would highly recommend their office if you have lots of questions and want to understand fully, They are the people that can help you!"
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Drew Meyers

June 8, 2026

5  out of  5
rating by Drew Meyers
"These folks are really on it and go the extra mile when it comes to taking care of their customers. I worked with the team here over the course of several months to navigate an underwriting issue. The team was incredibly responsive and helpful in successfully resolving the issue."
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Emily Fleming

May 27, 2026

5  out of  5
rating by Emily Fleming
"I have consistently received very timely, responsive, and helpful service when I've called about my policies. It's nice how easy it is to talk to a real person to have my questions resolved quickly."
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Melinda M

May 1, 2026

5  out of  5
rating by Melinda M
"Grantland and Taviah are the most pleasant people to work with. I’ve known them for many years and Grantlands professional and experience makes him trustworthy and it’s evident that Taviah has picked up on his strong work ethic."
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Gemia Burns

May 1, 2026

5  out of  5
rating by Gemia Burns
"Great customer service, affordable rates and all of my many questions answered with ease. Love my experience with this State Farm office."
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aDESHiMA

April 30, 2026

5  out of  5
rating by aDESHiMA
"Grantland provides great service! He anticipates needs, provides relevant info, and leverages his resource network for his clients all with a smile and pleasant communication style. Highly recommend!"
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Wafflez For me

April 30, 2026

5  out of  5
rating by Wafflez For me
"I had an excellent experience working with Taviah Bailey at State Farm in Oakland. From start to finish, she provided outstanding customer service and truly went above and beyond to make sure all my questions were answered.

What really stood out to me was her depth of knowledge and experience. She didn’t just give surface-level answers—she took the time to explain my options clearly and offered thoughtful, honest advice that helped me feel confident in my decisions.

Taviah is professional, patient, and genuinely cares about her clients. It’s rare to find someone who combines expertise with such a warm and approachable attitude. I highly recommend her to anyone looking for reliable guidance and top-tier service.

Thank you, Taviah, for making the process so smooth and stress-free!"
We responded:
"Thank you for the 5-star review, Wafflez! Here on State Farm Agent Grantland Bailey’s Team, we are proud to serve our community and appreciate your recognition. "
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Essence

April 30, 2026

5  out of  5
rating by Essence
"I have always received great service this location. Everything was always handled quickly and smoothly. In my experience, the staff is super friendly and very helpful whenever I have questions, which makes the whole process easy. My communication with their team is really positive, stress-free and I highly recommend using Grantland Bailey State Farm Agency."
We responded:
"Essence, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mary Archie

April 30, 2026

5  out of  5
rating by Mary Archie
"Great service, team was very helpful, responsive, and easy to work with. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Grantland Bailey’s Team here in Oakland . "
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tamara woods

April 30, 2026

5  out of  5
rating by tamara woods
""I can’t say enough good things about the staff at Grantland Bailey’s State Farm office. They were so helpful and patient while walking me through my options. They got me a great rate on my auto insurance and were very efficient. Truly a professional and kind team—highly recommended to anyone needing insurance coverage!""
We responded:
"We are grateful for your 5-star review, tamara! Thanks for taking a moment to share your positive rating of State Farm Agent Grantland Bailey’s Team here in Oakland . "
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Yolanda LeBlanc

April 30, 2026

5  out of  5
rating by Yolanda LeBlanc
"I used Grantland Bailey's State Farm Insurance with my home and auto insurance when living in California. Their office was always great with answering questions and providing timely feedback whenever I called. Great customer service. I would recommend!"
We responded:
"Yolanda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Grantland Bailey’s Team—we are always here to help!"
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The Vibe at Lifehouse

April 30, 2026

5  out of  5
rating by The Vibe at Lifehouse
"Love Love Love this establishment, been nothing but great for my needs!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Carol Bryant

April 29, 2026

5  out of  5
rating by Carol Bryant
"I had a really good experience with Grantland Bailey’s State Farm agency. They were helpful, easy to talk to, and explained my life insurance options in a way that actually made sense. I felt like they took the time to find what worked for me and I totally appreciated that."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Grantland Bailey’s Team here in Oakland . "
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adonna gill

March 31, 2026

5  out of  5
rating by adonna gill
"I recently visited the Grantland Bailey State Farm agency for a life insurance quote, and I had a wonderful experience. Taviah and Grantland were both incredibly sweet, patient, and helpful throughout the entire process. They took the time to answer all my questions and made me feel confident about securing my future. I cannot truly say enough about this amazing agency. I sincerely appreciate their professionalism and kindness. Highly recommended for finding the best rates and personalized service!"
We responded:
"Thank you for the 5-star review, adonna! Here on State Farm Agent Grantland Bailey’s Team, we are proud to serve our community and appreciate your recognition. "
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Richard Rider

March 30, 2026

5  out of  5
rating by Richard Rider
"This State Farm branch has AMAZING customer service. They’re always there for my insurance needs and are always more than happy to answer any and every question that I have.
This team goes above and beyond for their clients!
So if you’re looking for a new insurance carrier this specific office will definitely not let you down."
We responded:
"Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Grantland Bailey’s Team!"
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Lucy Tolan

March 30, 2026

5  out of  5
rating by Lucy Tolan
"The staff here was phenomenal and come highly recommended. The service and care was great and the quotes nothing short of the service, thanks State Farm!"
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Oscar L

March 30, 2026

5  out of  5
rating by Oscar L
"Great customer service!"
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Tania Flores

March 30, 2026

5  out of  5
rating by Tania Flores
"I have had a great experience working with Grantland Bailey’s office for the past couple of years. Their office is knowledgeable and answered all of my questions in a timely manner, ensuring that I understood my coverage options. Highly recommend."
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Lovelle Johnson

March 30, 2026

5  out of  5
rating by Lovelle Johnson
"I stopped by the State Farm office with Grantland Bailey while shopping for auto insurance, and honestly, it was a really good experience. The staff was super helpful and easy to talk to, they explained everything in a way that actually made sense, which I really appreciated. It didn’t feel pushy at all, just genuine help. I live nearby, so it’s nice knowing there’s a local office I can trust. Definitely recommend checking them out."
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Angelica Herrera

January 18, 2025

5  out of  5
rating by Angelica Herrera
"I would like to say I had a wonderful experience with State Farms customer service, Taviah was very professional and patient with my case. She displayed clear communication and warmth in her tone of voice, it made my day. I shared my experience with my friends, because of the excellent customer service I received from Taviah.

Thank you State Farm"
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Latisha Shaw

November 20, 2024

1  out of  5
rating by Latisha Shaw
"I been a customer for over 20 years, since covid happened customer service has gone down hill. When Noel worked there he was great never no issues. The current staff need to get it together bottom line."